Answers
without the runaround
The questions that reach our support team most often, answered as they are.
The minimum first deposit is $250. There is no account-opening fee and no obligation to deposit again afterwards.
The form takes about three minutes. After that, identity verification is requested and usually completes within one business day, and you can fund the account as soon as it clears.
No. The automated strategies are built for people without technical experience; all you set is the risk ceiling you accept. But a lack of experience does not remove the risk, and it should not lead you to deposit an amount you cannot afford to lose.
Client funds are held in accounts separate from the company's operating accounts. The majority of digital assets are kept in cold wallets with no network connection, with only enough held online to cover daily withdrawals.
Yes. Withdrawal requests are submitted from the dashboard and processed within one to three business days depending on the payout method. There is no mandatory lock-up on your balance.
There is no monthly subscription. A commission applies to executed trades, plus the published spread for each instrument, and both are shown before you confirm an order. Your payment provider may apply its own deposit and withdrawal fees.
No, and nobody honestly can. Automated systems improve discipline and execution speed, but they do not remove market volatility. Loss is always possible and can extend to your entire deposited capital.
Arabic and English, Sunday to Thursday between 9:00 and 18:00 Gulf time, by email and through the dashboard.
Let the system
work while you sleep
Open your account today and set the risk cap that suits you. You can stop trading at any moment.
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